Hands-free shopping, in real time
Voice mode runs on a real-time, full-duplex model - so shoppers can interrupt mid-sentence and Liza picks the thread back up. It's the same Liza, the same catalog, the same cart, just spoken.
The capabilities behind voice.
Real-time, full-duplex voice
Shoppers can barge in mid-sentence and Liza adapts. No walkie-talkie back-and-forth, no waiting for a turn.
The same brain as text chat
Voice Liza shares the cart, the surfaced products, and the conversation history with text Liza. Switch channels mid-conversation and nothing is lost.
Visuals alongside the voice
Product cards, comparisons, and try-on results render in the widget while Liza is still talking.
Built-in cost control
An efficient real-time model, a tight per-turn token cap, server-side voice detection, and a per-day minute cap you set.
The shopper taps the mic
A one-time consent sheet explains plainly what happens to the audio.
Liza listens and replies
Real-time transcription and a spoken response, in the shopper's own language.
The widget keeps up
Cards and overlays render while she speaks; the transcript saves into the same conversation as text.
Honest by design
Audio goes to the voice provider for real-time transcription and isn't stored. Liza never speaks until the shopper speaks first, and voice runs the exact same honesty rules as text - no claimed cart-add without a confirmed cart-add.
How Liza stays honestRelated capabilities
Put Liza on your storefront.
Tell us about your store and we'll tailor pricing - and show you Liza working on a storefront like yours.