Legal
Privacy Policy
Last updated 14 May 2026
This Privacy Policy explains how Triund (“we,” “us”) handles information in connection with the triund.ai website and the Liza sales assistant (together, the “Service”).
Information we collect
- Information you give us. When you submit the demo / contact-sales form, we collect your name, work email, store URL, monthly order range, and any message you include.
- Usage information. We may collect basic, aggregated analytics about how the website is used (such as pages viewed and general device information) to improve the site.
- Merchant and shopper data via Liza.When Liza runs on a merchant's storefront, it processes catalog data and shopper conversations to do its job. Shopper photos submitted for virtual try-on are scoped to that shopper's session.
How we use information
- To respond to demo requests and communicate with you about Liza.
- To operate, maintain, and improve the Service.
- To keep the Service secure and prevent abuse.
- To meet legal and compliance obligations.
How information is shared
We do not sell your personal information. We share information only with service providers who help us run the Service (for example, hosting and communication tools), and only as needed for them to perform their work, or where required by law.
Data retention
We keep information for as long as needed to provide the Service and for legitimate business or legal purposes, after which it is deleted or anonymized.
Your choices
Depending on where you live, you may have the right to access, correct, or delete your personal information, or to object to certain processing. To make a request, contact us at the address below.
Security
We use reasonable technical and organizational measures to protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Changes to this policy
We may update this policy from time to time. Material changes will be reflected by the “Last updated” date above.
Contact us
Questions about this policy? Email us at hello@triund.ai.