Liza remembers - across the whole conversation
Liza builds a working memory of each shopper: the size they mentioned, the styles they liked, the photo they shared, what they've already bought. It makes her recommendations sharper every turn - and all of it is governed by settings you control.
The capabilities behind personalization.
Conversation memory
Slots, cart, surfaced products, reactions, and a rolling summary - so even long conversations stay coherent.
Personal style read
With a shared photo, Liza reads body type, colouring, and style vibe, and lets that bias her recommendations.
Order history
For logged-in shoppers, Liza can factor in past orders, favourite categories, and size history.
Browsing context
Recent pages, searches, and viewed products feed into the conversation she's having.
Merchant-controlled
Anonymous-session tracking, the profile retention window, history sharing, and PII redaction are all settings - not defaults you're stuck with.
Liza learns as she goes
Every answer the shopper gives fills in another slot.
Memory shapes the next reply
She references what she already knows instead of re-asking it.
You set the boundaries
Retention windows, PII redaction, and a behavior gate that can switch history off entirely.
Honest by design
Personalization runs inside your guardrails. Profile retention defaults to 90 days, PII redaction is on by default, and a single behavior gate can stop Liza reading shopper history at all.
How Liza stays honestRelated capabilities
Put Liza on your storefront.
Tell us about your store and we'll tailor pricing - and show you Liza working on a storefront like yours.